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Service Portal — Overview

Last updated: 01. January 2026

The Service Portal at service.configento.app is your central dashboard for all organisational tasks related to your configento.app account.

Navigation Overview

Area Function
Services Manage active packages, open backend
Connections View shop plugin connections
Billing Payment methods, AI tokens, invoices
Team Invite team members and assign roles

Top right: customer dropdown (switch account), language switcher (DE/EN/FR/ES), user profile.

Services

Under Services you see all active configento.app packages in a table with the columns Service, Status, Price and Actions.

The following actions are available for each service:

  • MANAGE — opens the classic backend
  • MANAGE V3 (Beta) — opens the V3 backend with AI agent
  • CHANGE SERVICE — switch package
  • CANCEL SERVICE — cancel package

You also see your customer number and security key directly below the service — both can be copied with the copy button. The security key is needed for the API and shop plugins.

Connections

Here you see all active shop connections — i.e. which Magento or Shopware instances are connected to your service. Each connection shows:

  • Shop host (URL)
  • Plugin type
  • Linked service
  • Last used

Connections can be revoked here when a shop is no longer in use.

Billing

Under Billing (dropdown in the navigation) you find:

  • Payment Methods — add credit card, SEPA direct debit or PayPal. More: Payment Methods & Invoices
  • AI Tokens — manage token balance and purchase packages. More: AI Tokens
  • Invoices — manage billing address and download invoices as PDF

Team

Under Team you can invite colleagues and assign them a role. More: Manage Team

Multiple Customers

If you manage multiple customer accounts, you can switch between them using the customer dropdown at the top.


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